The whole customer journey
in Telegram and Max

From OTP at signup to an abandoned-cart drip funnel. Order statuses, delivery tracking, segmented promos and support — through one API.

Orders per month
1 500 / mo
50 50k
Credits needed per month 9 000
Recommended plan
Growth
3,990 ₽/mo

Calc: OTP + 4 status updates + 1 abandoned-cart drip step = 6 credits per order

Calculator for your store

Approximate bundle price for your volume

FeatureZapnotySMS gatewayEmail campaign
OTP at signup
Status notifications
Abandoned cart drip
Promo broadcasts
Support (tickets)separately
Feedback formsseparately
Open rate90-95%~95%15-25%
Cost for 1000 orders≈ 2500 ₽≈ 20 000 ₽≈ 1500 ₽

FAQ

E-commerce FAQ

Through your platform's webhooks and Zapnoty's REST API. On your order.status_changed event — call /v1/send. Bitrix24 and 1С-Битрикс integration examples are in the docs.

Yes. Create a drip chain with trigger segment=cart_abandoned. Step 1: after 1 hour — reminder, step 2: after 24 hours — with a promo code. Tag cart_abandoned on cart-leave, remove on purchase.

Yes. Tags to subscribers (vip, returning, first_time) via PUT /v1/subscribers/:id/tags. Broadcasts — /v1/broadcast with segment=vip filter. Up to 20 tags per project.

Zapnoty stores only a SHA-256 hash of the code (never the code itself), logs attempts, enforces rate limit and TTL. For payments under 54-ФЗ — you may need integration with an accredited operator (depends on amount).

Yes, as inline buttons with URLs: "buttons": [[{ "text": "Track", "url": "https://track/abc123" }]]. Clicks on URL buttons in Telegram aren't tracked by us (it's not a callback), use your own redirect service.

Free to start

Hook up in 5 minutes

No credit card. 100 free credits per month — enough to try every feature.